Privacy Policy

Information We Gather

We collect several types of information to enhance your experience and fulfill our services. These include:

• Contact and Identification Details: This includes your name, username, unique identifiers, postal address, and electronic mail address, which you provide directly to us.
• Transaction Information: When making purchases, you'll input payment card details or other financial instrument data. By providing this, you confirm that you are authorized to use the chosen payment method and that the details are accurate.
• Digital Footprint: As you navigate our online store, we automatically capture your device's Internet Protocol (IP) address. This helps us to understand your browser type and operating system for optimization purposes.

When you share personal details for account creation, transaction completion, payment verification, order placement, delivery arrangements, or processing returns, we understand this as your consent for us to use this data specifically for those purposes. For any secondary uses, such as marketing communications, we will always seek your explicit agreement or offer you the option to decline.

Utilization of Your Information

The information we collect is used for various essential purposes, grounded in legitimate business operations, contractual obligations, your explicit consent, and legal compliance. These uses encompass:

• Facilitating your access to and interaction with the Leyza platform.
• Managing orders, accounts, and the provision of our products and services.
• Processing payments for transactions.
• Sending essential service messages, support updates, security notifications, and account-related alerts.
• Generating internal reports and analytics to improve our services.
• Providing customer assistance and support.
• Engaging in marketing activities, but only with your explicit consent.

Information Sharing Practices

We maintain a strict policy against sharing your personal details with external parties, except for trusted service providers who assist us in website operations, business activities, or service delivery. These partners are contractually bound to maintain the confidentiality of your information. We may also disclose your information if legally mandated to comply with applicable laws, enforce our website policies, or protect our rights, property, or safety.

External Service Integrations

Typically, our third-party service providers will only access, use, and disclose your information to the extent necessary to perform their contracted services. However, some providers, particularly payment gateways and payment processors, operate under their own privacy policies regarding transaction-related data. We strongly advise you to review their privacy policies to understand their data handling practices.

It is important to note that some service providers may be based in different jurisdictions than you or us. Consequently, if you proceed with a transaction involving a third-party provider, your data may become subject to the laws of their operating jurisdiction. For example, if your payment is processed by a gateway in the United States, your transaction data may be subject to US legislation.

Once you navigate away from our website or are redirected to a third-party platform, our Privacy Policy and Terms of Service no longer govern your activities. We are not responsible for the privacy practices of external sites and encourage you to review their respective privacy statements when visiting them through links on our store.

Data Protection Measures

To secure your personal information, we implement reasonable precautions and adhere to industry best practices to prevent inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction.

When you provide credit card details, the data is encrypted using Secure Socket Layer (SSL) technology and AES-256 encryption for storage. While no online transmission or storage method is completely infallible, we comply with all PCI-DSS requirements and apply additional, widely accepted industry security standards. At Leyza, we are committed to not sharing customer data with external parties for purposes beyond order fulfillment and service enhancement.

Data Storage Location

The data we collect is processed within our operational offices and in data processing facilities managed by our trusted third-party partners as previously mentioned. By submitting your personal information, you consent to this transfer, storage, and processing. We assure you that we take necessary measures to ensure your privacy rights remain protected as outlined in this Privacy Policy, regardless of where your data is processed or stored.

Data Retention Duration

We retain your information only for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is legally required or permitted. Notably, none of the purposes within this policy necessitate keeping your data after you decide to close your account.

Use of Cookies

We utilize "cookies" to store data on your computer via your browser's functionalities. Cookies enable us to recognize repeat visitors and understand site usage patterns, helping us to improve service efficiency and track visitor behavior. You can adjust your browser settings to disable cookies, but this may impact the functionality of our website. Information stored in cookies is used for visitor identification and service optimization. Third-party advertisers may also use cookies, governed by their respective privacy policies.

Managing Your Information

You have the ability to review, modify, or delete your account information at any time by accessing your account settings or contacting us directly via [email protected]. Upon receiving your account termination request, we will deactivate or delete your account and related data from our active systems. Some information may be retained in our archives for fraud prevention, troubleshooting, investigations, terms enforcement, or legal compliance.

Policy Updates

We reserve the right to update this privacy policy periodically. Please review it frequently. Changes will be effective immediately upon posting on our website. Significant changes may be announced on our homepage or via email if we have your address. By continuing to use our website after policy changes, you agree to the updated terms. If you disagree with any part of the revised policy, you must discontinue using our website.